Built by a home service owner, for home service owners
Stop Losing Jobs to Missed Calls & Bad Reviews— While You're On the Job
Review Yak answers your missed calls, texts customers back instantly, and only sends review requests to happy clients. One 30-minute call and you're live. Works while you work.
14-day free trial · Cancel anytime · We handle the entire setup for you — free
New 5-star review! 2 minutes ago
Bad review blocked Routed to owner
RY
Review Yak
Automated Message
Today, 3:42 PM
Hey Sarah, it's Jared from Edge Landscaping! On a scale of 1-10, how would you rate your service today?
Honestly a 10! Your crew was amazing
Awesome, thanks Sarah! Would you mind sharing that on Google? It means the world to us:
Leave a Google Review g.page/edge-landscaping
Done! Left you 5 stars ⭐
No contracts
Free white-glove onboarding
Dedicated business line included
Works with any CRM
2:47
"I built this because my own lawn care company was losing 3-4 jobs a week to missed calls..."
The problem nobody talks about
You're losing $2,000–$5,000/month to calls you never even knew about
78%
of customers buy from the first business to respond. Review Yak makes sure that's you — even at 2am.
49%
of clients trust online reviews as much as a personal recommendation. Your Google profile is your new word of mouth.
1 in 3
unhappy customers leave a public review. Happy ones don't — unless you ask them right.
The math is brutal: The math is brutal: Just 3 missed calls a week × $500 avg × 4 weeks = $6,000/month walking out your door. At Edge Landscaping we added $7K/month in recurring revenue within 60 days of implementing Review Yak.
The fix
Three automations. Zero effort. More jobs. Better reviews.
Review Yak runs in the background 24/7 so you can focus on the work that actually pays you.
Missed Call Text-Back
You're on a job. A new customer calls. 30 seconds later, they get a text from your business — automatically. That one text is the difference between a new job and a lost lead.
→ Recover 40-60% of missed calls
Unique to Review Yak
Smart Review Requests
After every job, Review Yak checks: is the customer happy? If yes → sends them straight to Google Reviews. If not → routes to you privately. Bad experiences get resolved. Good ones go public.
→ 3-5x more 5-star reviews
AI After-Hours Answering
An AI agent answers your phone, takes details, and books the lead — nights, weekends, holidays. Sounds human. Works 24/7. Never calls in sick.
→ Capture every after-hours lead
Real results
Built for my own companies first. Now it's yours.
I didn't build Review Yak to sell software. I built it because my lawn care company was bleeding money and by building this I went from a new biz to a dominant player in my market.
Case Study — Edge Landscaping
From missed calls to booked jobs on autopilot
Edge Landscaping was missing 30-40% of incoming calls during active jobs — and getting maybe 1-2 Google reviews a month. After deploying Review Yak, the numbers changed fast.
+47%
More leads captured
10→61
5-star reviews automatically
23
New reviews in 60 days
$7000
In new recurring revenue multiple months in a row.
Missed call from (512) 555-0147
Hey! Sorry I missed your call. I'm on a job right now — how can I help? 🌿
Hi! I need a quote for weekly lawn maintenance. About 1/4 acre.
Awesome! I'd love to help. What's the address? I'll send a quote today 👍
How it works
Up and running done for you. Not a typo.
No tech skills needed. No sales calls. No contracts. Just results.
1
Sign Up & Book Onboarding
Start your free trial and we'll schedule a quick onboarding call. We handle the entire setup for you — completely free.
~2 minutes to sign up
2
We Set Everything Up
We connect your dedicated business line, load our proven message templates, and configure your review system. You approve every message before it goes live.
We do the work
3
Let Yak Do the Work
Go run your business. Review Yak handles missed calls, captures leads, and builds your Google reviews automatically. Check your dashboard anytime.
0 minutes/day ongoing
Questions you're probably asking
"What if I already use Jobber / Housecall Pro / ServiceTitan / Quickbooks Online?"
Review Yak works alongside your existing CRM. It doesn't replace anything — it fills the gap your CRM can't: catching the calls you miss and protecting your reviews from unhappy customers before they go public.
"Do I need a new phone number?"
Review Yak sets you up with a dedicated business line that handles all the automation — missed call texts, review requests, and after-hours AI answering. You can forward your existing number to it, or start giving out the new one. Either way, we set it all up for you during onboarding.
"What happens after the free trial?"
Plans start at $297/mo (Core) or $497/mo (Pro — most popular). No contracts, cancel anytime. Most owners find the tool pays for itself with just one extra job per month — so it's a no-brainer by week 2.
"I'm not good with technology. Can I actually use this?"
You don't have to set up anything. We do the entire onboarding for you — free of charge. We'll get on a quick call, configure everything, and walk you through how it works. After that, it runs on autopilot.
"What if a customer gets a weird text? Will it make me look bad?"
Every message is built from templates we've tested across thousands of businesses. If you're on the Pro tier with AI texting, we cap it at 5 responses before forwarding to you — so it can't go off the rails. During onboarding, you approve every message before it goes live. Nothing sends that doesn't sound like you.
"Is this just another subscription I'll forget about?"
Review Yak sends you a weekly summary: calls caught, reviews generated, leads captured. You'll see the ROI every Monday morning. Hard to forget about money showing up.
Pricing
Simple pricing. Serious results.
Start with a 14-day free trial. Cancel anytime.
Core
$197/mo
$297/mo Founding member rate
Automated review generation with a sentiment safety net. Perfect for getting started.
Most owners find Review Yak pays for itself with a single extra booking in the first month. If it doesn't earn its keep, cancel with one click. No contracts, no games.
Every missed call is a job your competitor gets instead.
Start your 14-day free trial today. We handle the entire setup for you — free. If it doesn't pay for itself in the first month, cancel with one click.
We collect the following categories of personal information:
Contact information: Your name, email address, phone number, business name, and mailing address when you create an account, subscribe to our services, or contact us.
Billing information: Payment card details and billing address, processed securely through our payment provider (Stripe).
Customer data: Information you input about your own customers, including their names, phone numbers, and email addresses, for the purpose of automated review management.
Usage data: How you use the platform, features accessed, and interactions with our services.
Technical data: IP address, browser type, device information, and cookie data.
2. How We Use Your Data
We use the information we collect to:
Provide, maintain, and improve our reputation management services
Process transactions and send billing notifications
Send transactional SMS messages related to customer satisfaction checks and review requests
Respond to inquiries and provide customer support
Detect and prevent fraud, security incidents, and abuse
Comply with legal obligations
3. SMS Opt-In Details
ReviewYak operates an SMS messaging program on behalf of our subscribers (home service businesses). Customers of our subscribers receive automated text messages following a completed service appointment. These messages include satisfaction check requests (a single text asking for a 1-10 rating) and, for positive responses, a link to leave a Google review. Messages originate from the subscriber's business phone number. Message frequency is limited to one satisfaction check and up to two follow-up messages per completed service. Message and data rates may apply. Recipients can reply STOP at any time to opt out, or reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies & Tracking
We use cookies and similar tracking technologies to analyze website traffic, understand where our visitors come from, and improve user experience. We use analytics tools such as Google Analytics to collect aggregated, non-personally identifiable information about website usage. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal information. All data transmission is encrypted using SSL/TLS protocols. Billing information is processed by PCI-DSS compliant payment processors and is never stored on our servers. Access to personal data is restricted to authorized personnel only. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Correct any inaccurate or incomplete information
Delete your personal information (subject to legal obligations)
Unsubscribe from marketing communications at any time
Opt out of SMS messages by replying STOP
Request a copy of your data in a portable format
Object to processing of your personal information
To exercise any of these rights, contact us at contact@reviewyak.com. We will respond within 30 days.
7. No Sharing of SMS Opt-In Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
ReviewYak
30 N Gould St STE N, Sheridan, WY 82801
Email: contact@reviewyak.com
Phone: +1 (541) 678-1248
Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using ReviewYak's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. ReviewYak provides an AI-powered reputation management platform for home service businesses.
2. Description of Services
ReviewYak provides automated customer satisfaction checks, sentiment-gated review routing, AI-powered review responses, missed call text-back automation, CRM integration, and related reputation management tools. Services are provided on a subscription basis as described on our pricing page.
3. SMS Program Description & Use Cases
ReviewYak operates a transactional SMS messaging program. Messages are sent to customers of our subscribers following completed service appointments. Message types include: (a) a single satisfaction check text requesting a 1-10 rating of service quality, (b) a follow-up message with a Google review link for customers who indicate positive experiences, and (c) owner notification alerts for negative feedback. All recipients have a prior business relationship with our subscriber and provided their phone number during service booking.
4. Opt-Out Instructions (Text STOP)
To stop receiving messages, reply STOP to any text message. Upon sending STOP, you will receive a confirmation of unsubscription and no further messages will be sent. You may also reply UNSUBSCRIBE, END, QUIT, or CANCEL to opt out. To resubscribe after opting out, reply START or UNSTOP. For help or assistance, reply HELP at any time to receive contact information for customer support.
5. Message & Data Rates
Message and data rates may apply. Check with your wireless carrier for details. ReviewYak does not charge for the messages themselves, but standard message and data rates from your mobile carrier may apply to each message sent or received. You are solely responsible for all charges from your mobile carrier. Message frequency varies and depends on service activity from your business relationship.
6. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. ReviewYak and your mobile carrier are not liable for any delayed or undelivered messages due to technical issues, network outages, or other circumstances beyond our control. Delivery is not guaranteed.
7. Age Restriction
You must be 18 years of age or older to use this SMS service or subscribe to ReviewYak. By using our services, you represent and warrant that you are at least 18 years old. If we become aware that a user is under 18, we reserve the right to terminate their access.
8. User Responsibilities
As a subscriber of ReviewYak, you agree to:
Maintain the confidentiality of your account credentials
Only upload customer phone numbers of individuals with whom you have an established business relationship
Ensure all customer contact data was collected with proper consent and complies with TCPA, CAN-SPAM, and all applicable laws
Not use ReviewYak for promotional, marketing, or advertising messages — our platform is for transactional messages only
Respond promptly to opt-out requests forwarded to you by our system
Pay all subscription fees on time and maintain valid billing information
9. Billing & Cancellation
Subscriptions are billed monthly in advance. You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellations take effect at the end of your current billing period. We offer a 30-day money-back guarantee for new subscribers. Refund requests must be submitted to contact@reviewyak.com within 30 days of your first payment.
10. Links to Privacy Policy
Your use of ReviewYak is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using our services, you acknowledge that you have read and agree to our Privacy Policy.
11. Support Contact Information
For SMS support, reply HELP to any message or contact:
Email: contact@reviewyak.com
Phone: +1 (541) 678-1248
Response time: Within 1 business day
12. Limitation of Liability
ReviewYak is provided on an "as is" basis. We make no warranties, express or implied, regarding the reliability, availability, or accuracy of our services. In no event shall ReviewYak be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our platform.
13. Modifications
We reserve the right to modify these terms at any time. Material changes will be communicated via email or through our platform at least 30 days before taking effect. Continued use of ReviewYak after changes constitutes acceptance of the updated terms.
14. Contact
For questions about these Terms of Service, contact us at:
ReviewYak
30 N Gould St STE N, Sheridan, WY 82801
Email: contact@reviewyak.com
Phone: +1 (541) 678-1248